Terms & Conditions

Our Commitment to You
Our commitment to you is based on more than just excellent clinical care and customer service, which should be expected. All our patients receive respectful care and are not discriminated against on the basis of age, gender, ethnicity, beliefs, sexual preference, or health status.

We highly appreciate your feedback and encourage you to contact our administration staff if you would like to provide feedback or make a complaint.

Your Commitment to Us
In order to achieve optimal treatment results, we require an equal commitment from you. Take the time to read all of our Terms and Conditions. Clear communication throughout your care means you understand what is planned, what to expect, and what has been agreed.

All of our professional recommendations are based on the information provided by you, an objective and expert examination, and the specific goals determined during the appointment. It is important to understand our Terms and Conditions and for you to acknowledge that ultimately, it is your responsibility to follow our advice and avoid situations that may aggravate your condition. We acknowledge an infinite number of variables can impact on the outcomes of any treatment program.

Outcomes vary between individuals and no surgical result can be guaranteed. Following our recommendations, and attending the reviews arranged for you, gives you the best opportunity for a good recovery.

Please refer to our Privacy Policy Summary Statement for more details.